From this Golden Reels review, you’ll get the basic information about the Golden Reels online casino. This gambling platform was launched in 2019 and can legally cater to Australian residents. It is operated by the Golden Reels BV and got its license in Curacao. The casino has an impeccable reputation and its popularity has been steadily growing.
🖥 The Official Site
Let’s start this Golden Reels review with brief characteristics of its official site. It can boast a sleek layout and intuitive navigation. Its color scheme is neutral, so your eyes won’t get tired prematurely: the background is light grey, the fonts and the accents are black, white or dark grey.
Plus, the casino has a mobile-responsive site and a handy mobile app.
🎰 Games
The extensive entertainment catalog of Golden Reels contains over 1200 titles:
- Pokies — around 1000
- Hold & Win — over 30
- Live dealers — around 100
- Table games — over 60
Besides, there are jackpot games — and in the Other section, you can find Bingo, Plinko, Dice, Hi Lo, Minesweeper and other similar titles.
In the Live Dealers section, you’ll discover not only Poker, Roulette, Blackjack and Baccarat but also Craps, Wheel of Fortune, Sic Bo, Dragon Tiger and other titles.
Golden Reels buys games from BetSoft, Pragmatic Play, iSoftBet, Booongo, Playson, Evolution and other renowned providers, so you can be sure of the top-end quality of each game.
🎁 Bonuses
All new players get a 200% match bonus and 200 free spins. Later on, you can look for Golden Reels promo codes on third-party sites to get more deposit and no-deposit bonuses. This gambling platform lacks a dedicated Promotions page — but it features a loyalty program.
In this Golden Reels review, we won’t focus in detail on the specifics of the VIP program. Yet we’ll mention that it has seven tiers. To increase your status, you should gamble actively for real cash. The higher your tier, the higher your cashback, the lower your wagering coefficients, the higher and more frequent your rebate. Plus, you’ll be able to rely on the assistance of VIP managers.
💵 Deposits and Withdrawals
When filling in the Golden Reels registration form, you’ll need to choose from the following currencies: AUD, NZD, INR, EUR or USD. The casino supports the following payment options:
- Visa
- MasterCard
- American Express
- JCB
- Discover
- Skrill
- Neteller
- PaySafeCard
- Bitcoin
- Ripple
- Ethereum
- Litecoin
When you use a certain system to deposit funds, you should request a withdrawal through that very system. However, MasterCard doesn’t support withdrawals from gambling platforms, so in this case, you should send your winnings to some other card or wallet.
After you deposit, you shouldn’t withdraw the funds without playing. You should make at least an x1 turnover — and if you play any game from the Live Dealers, Video Pokers, Tables, Sports or Other sections, the minimum required turnover is x3 your deposit amount. If you try to withdraw before completing the turnover, you might need to pay a fee of 5% from your withdrawal amount.
If you make one or two withdrawals per day with a proper turnover, you won’t need to pay a convenience fee. If you request the third one, the casino will charge you a 10% fee.
The monthly withdrawal limit is AUD 100,000 per player. If you hit a jackpot and need to withdraw a larger sum, you should discuss it individually with the casino’s team.
☎ Customer Support
When you need help, you can choose between two options:
- Submit a query to [email protected].
- Press the orange Live Help button on the right part of the site and start a chat. If all the moderators are currently busy, they will send a response to your email.
The support team of the platform is polite and professional. They speak fluent English and they will try to attend to you as promptly as possible.
🔎 FAQ
To be allowed to create a Golden Reels account, you should come of age and be ready to verify your identity with copies of your private documents. Press the Sign Up button in the top left corner of the site and fill in the registration form, indicating your valid and up-to-date personal information. Each individual has a right to create strictly one Golden Reels account and all the duplicate accounts will be closed.
You can submit a query to [email protected] or use live chat on the Golden Reels site. If you opt for the chat, the moderators will either attend to you immediately or send a response to your email as soon as they can. Before getting in touch with support managers, you might want to glance attentively through the terms and conditions of the platform and our Golden Reels review to get to know the most important information.